 | Frequently Asked Questions |
1.When can I get the quotation?
We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price
,please call us or tell us in your email so that we will regard your inquiry priority.
2.How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality .If you need the samples,
we will charge for the sample cost.But the sample cost can be refundable after order confirmation
when your quantity of the order is more about the MOQ.
3.What kind of files do you accept for printing?
PDF, Word,PPT, Core Draw,High resolution JPG and so on.
4.Can you do the design for us?
Yes,just tell us your ideas and we will help to carry out your ideas into perfect products.
5.How long can I expect to get the sample?
will be sent to you via express and arrive in 3-7 days.You can use your own express account or
prepay us if you do not havean account.
6.What about the lead time for mass production?
Honestly,it depends on the order quantity and the season you place the order.The lead time of
MOQ is about 10 to 15 days.Generally speaking,we suggest that you start inquiry one month
before the date you would like to get the products at your country.
